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Terms That Cover Your Account on pbc99

These terms set out what you agree to when you open an account and use the lobby, including deposits via bKash, Nagad, or Rocket. Access to pbc99 depends on your local law and eligible regions — please check that before you continue.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessOne account per personTerms updated with notice
pbc99 Terms That Cover Your Account on pbc99
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Account security and data handling sit at the centre of how we operate. When you deposit via bKash, Nagad, or Rocket, the transaction is verified against your registered wallet details before funds reach your account balance. We do not store full payment credentials on our servers. Your account activity — login history, transaction records, and session data — is retained for the period required under applicable regulations and then deleted on schedule. You can request a summary of data we hold by contacting support with your account ID.

Wallet Verification

Every bKash, Nagad, and Rocket transaction is checked against your account's registered wallet details before it is processed or reversed.

Data Retention

We keep your account and transaction records for the period required by applicable rules, then delete them on a published schedule.

Account Access Control

Login attempts trigger OTP verification to your registered mobile number. Unrecognised device logins require an additional confirmation step.

Term Change Notices

We notify you by account message and lobby banner before any terms change takes effect, giving you time to review before continuing.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about a specific clause, a dispute over a transaction, or you need to request a copy of your account data, our support team is available to help. Reach us through the channels below — include your account ID and a brief description so we can respond faster.

Live Chat Start a chat session from the lobby footer. Available during our published support hours — fastest path for account-specific questions.
Email Support Write to our support address for detailed queries about wallet transactions, account status, or formal term-related requests.
Help Centre The Help Centre covers common questions about account rules, wallet verification steps, and eligibility requirements for Bangladesh.

Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and what happens when terms change.

These terms apply to anyone who opens or uses a pbc99 account. Access depends on your local law and eligible regions — it is your responsibility to confirm that use is permitted where you are in Bangladesh.

Yes. We update terms when our services or applicable regulations change. We post notice before changes take effect, and continued use of your account after the effective date means you accept the new version.

If you do not accept an updated term, you should stop using your account and contact support to request account closure. Continued use after the effective date constitutes acceptance.

All wallet transactions through your account — deposits and withdrawals via bKash, Nagad, or Rocket — are governed by these terms alongside each wallet provider's own conditions. Disputes follow our support process.

Contact support via live chat or email with your account ID and a data request. We will confirm what records we hold and provide them within the timeframe set by applicable regulations.

If any clause is found unenforceable under the laws of your jurisdiction, that clause alone is severed. All remaining terms stay in full force and effect for your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.